Shelter Manager

Reports to:

Executive Director

FSLA:

Exempt,  Full Time

Position Summary:

The Shelter Manager is responsible for overseeing the general day-to-day operations of SDHRS (including the store). This position will manage staff and volunteers, maintain facilities and equipment, interact with the public and ensure that shelter animals receive proper care.

Compensation:

The Shelter Manager will be exempt status and receive salaried compensation with sick and vacation benefits

 Annual Pay: $71,760.00

Benefits:

The position is provided with health insurance and life insurance

 Job Hours:

Days of duty:  Minimum 40 hour work week with a minimum of 4 days being at the shelter

General Duties & Responsibilities

• Overseeing the care and treatment of animals at the shelter

• Managing shelter staff and volunteers, including hiring, training, and scheduling

  • Ensure adequate staffing coverage and maintain scheduling and time off requests for all staff

  • Partner with administration to deliver employee assessment, evaluation, hiring and disciplinary action

• Ensuring the shelter facilities are clean, safe, and meet legal standards

• Working with veterinarians and/or staff vet tech to ensure all animals receive necessary medical care

  • Oversees the administration of the receiving team to administer vaccinations, medications and treatments of animals as prescribed by the veterinarian or as provided in written policies and procedures. Coordinates with the medical staff to schedule spays/neuters and other surgeries as needed

• Responsible for delegating work tasks, addressing employee and volunteer concerns and enforcing policies. (SOP)

  • Works closely with the Team Lead to ensure training of volunteers handling rabbits and identify appropriate tasks

• Perform customer service duties such as giving facility tours, instructing customers about proper animal care, dealing with complaints.

• Maintain and keep proper records for the shelter and the store.

  • Monitor and purchase various supplies including but not limited to cleaning and care supplies, animal food, and office supplies to ensure adequate stock

  • Monitor and purchase store inventory

• Sets guidelines and monitors conduct of works to ensure humane treatment of animals

• Implementing and maintain adoption programs to find homes for the animals

• Implementing and maintain the shelter boarding program

• Implementing and maintain foster program

  • Collaborates with the veterinary and foster teams to determine animals in need of foster placement

• Developing and managing the shelter and store’s budget

• Overseeing and/or participating in events with regards to the shelter and store, examples include:

  • Fundraising events such Bunnyfest and Vaccine Clinics

  • Pet Store expos

  • Shelter management seminars or events

• Networking with other shelters

  • Representing the shelter at community events and in the media

  • Serve as the primary point of contact for our municipality partners and their officers/agents and work to maintain excellent communication and relationships

• Managing the education program for the organization

  • Providing education and outreach to the community about responsible pet ownership and animal welfare

• Studies and gives revisions to procedures for efficiency and follows policies set by the Executive Director.

• Enforce Safety Rules, cooperating with staff to solve problems, keeping time records, inspecting the whole facility and interviewing and training new employees.

• Participate in our Culture of Philanthropy by creating, promoting and attending community outreach,education and fundraising events for the organization and educating guests on our lifesaving programs and inspiring them to donate

• Be available to staff when needed.

• Assist on projects as assigned by the Executive Director

Qualifications

• Minimum BA/BS degree

• Must maintain a valid Driver's License

• Previous animal handling experience preferred

• Must be proficient in G-suite and Microsoft office software and can learn new computer software

• Must have experience in animal welfare

• Previous experience in volunteering at an animal shelter preferred.

• Previous experience in managing staff or volunteers preferred.

Knowledge, Skills and Abilities Required to Perform the Job

Ability to problem-solve, multi-task and have excellent organizational skills. Familiarity  with Microsoft computer programs. Good communication skills and speaking with the public, both written and verbal.

Physical Job Requirements

Note:  The physical demands described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

Must be able to lift and carry up to and including 50 pounds.  Stooping, kneeling, crouching, bending and/or reaching to access product or to clean; walking to various areas in the Adoption Center; comfortable in communicating information with the general public.

“Duties and responsibilities may be added, deleted or changed at any time at the discretion of the Executive Director, formally or informally, in either verbal or written form.”

 RESUME AND COVER LETTER REQUIRED WHEN APPLYING